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WebMar 12, 2024 · [Dennis Snow, Teri Yanovitch] Unleashing Excellence. The Complete Guide to Ultimate Customer Service . 12 марта, 2024. Книги . Описание книги: A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term ... WebOct 29, 2009 · TERI YANOVITCH has traveled the world implementing the proven Quality Improvement Process developed by management guru Philip Crosby. She was a top-rated facilitator and speaker for Disney Institute, teaching Disney’s renowned customer service practices. Today, she combines her quality management and customer service … how far is port washington wisconsin
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